“Guys, Guys, you gotta commuuuuunicate!” That’s what my old construction boss would always tell us on the work site. He knew from experience that for the job to go well, everyone had to know what must be done and who would do it.

Communication is no less important in the life of a church. Church leaders and staffers need to keep people informed about important updates, special challenges, scheduling changes, joys and tragedies in the church family.

As a church grows, new ministry opportunities develop:  small groups, outreach programs, missions, church plants, cooperation with other churches and organizations. It can get a lot harder to keep a church together as a close-knit, informed family.

Implementing effective communication tools can help your church face the growing challenge of keeping everyone connected.

Tools to Revamp Communication

1. Store multiple email addresses and phone numbers for each person.


Organize the congregation by households and individual members. You can store multiple email addresses and cell phones for each household and member.

2. Send group emails to member and household groups.

You can set up groups either by household or by member. If you have a household group, you can send a group email to all the household email addresses for that group. If you have a member group, you can send it to the household emails of the group members or to their individual emails. There’s even an option to send it to their individual emails and then send it to the household email if they don’t have an individual one. It’s quick and easy to set up a member group for the church board members, and then you can easily send them all a reminder of a rescheduled meeting.

3. Create groups based on status codes to create mailing lists.

Set up members and households to designate their statuses. You can use these statuses to quickly create groups – say, a group made up of all visitor households – and send mass emails to them. You could send notes to welcome visitors, or special thank yous to donors from out of the area.

4. Attach a file.

Easily attach newsletters or greetings to your emails with the click of a button. Every file is scanned for a virus before processing to keep your members safe.

5. Get reports to see who did and who did not receive an email.

These reports come in especially handy for emails sent to large numbers of people so you can see right away if someone did not get the message. Maybe they canceled the email account, or maybe their email address is recorded wrong in the system. You can get to the bottom of the problem right away.

6. Easily see who does not have an email address recorded in the system.

Get reports before you send emails so you can quickly tell for each group if a member doesn’t have an email address listed. Then you can either add their email or contact them some other way.

7. Send group text messages.

If you have recorded cell phone numbers with the service carrier (e.g. Verizon), you can text your groups. This is a quick way to notify members of last-minute changes (e.g. if a Bible study is canceled due to bad weather.)

These are just some of the ways church management software can reduce the administrative hassles so you can do what really matters – minister to people.